YOUR ACCOUNT / WITHDRAWAL
Changed
your mind?
Consumers can withdraw within 14 days of signing up for Pro and receive a full refund, including tax, even after using the studio.
Sandbox preview · No real charges or refunds
This is separate from canceling your next renewal. To keep access for your paid period and stop renewal, use Billing.
Any longer statutory withdrawal period and other mandatory rights remain unaffected.
CONSUMER WITHDRAWAL
Withdraw from a contract
Sign in to identify your subscription ↗Confirm your withdrawal
You are asking to withdraw from this contract and receive a full refund under the consumer withdrawal policy. We will save the request and provide an acknowledgement before processing it.
Request received
- Reference
- Received
- Acknowledgement email
The acknowledgement proves we received your request. It does not mean a refund has already completed. Keep your reference if you contact support.
ANOTHER WAY TO CONTACT US
Email or post.
You can send a clear withdrawal statement to hello@5k.agency, including your name and the subscription you wish to withdraw from. You do not have to give a reason or use a particular form.
Download the model withdrawal form ↗
La Porte B.V.
Nieuwe Leliestraat 133
1015 SN Amsterdam, Netherlands
Cannot sign in, or cannot find an older subscription? Contact the same mailbox. This online list does not limit your right to withdraw.